Fall 2026 Whiskey Club FAQ

Fall 2026 Whiskey Club FAQ

We are excited to announce the Fall 2026 New Riff Whiskey Club release. We anticipate this release will sell out and understand that not everyone will get the chance to purchase their own bottle. You can visit The Aquifer Tasting Room for the chance to sample this release and all of our other Whiskey Club releases.

Whiskey Club Reminders and FAQ

The 2026 Fall Whiskey Club Release will be available to purchase online only beginning Friday, October 16 at 11AM EST.

  • In order to purchase, you must create an account (it's free) and be logged into your account at the time of purchase. 
  • Duplicate purchases by a single NRWC account will be canceled and refunded.
  • Bottles may be picked up via appointment only. Pickup slots are first come first serve and are available beginning Saturday, October 17.
  • You will have 60 days from your purchase date to pick up in the shop. Orders not picked up within 60 days will be refunded minus a $10 restocking fee.
  • Whiskey Club purchases cannot be shipped and must be picked up at the Distillery.

CAN I PURCHASE THIS BOTTLE IN THE GIFT SHOP OR AT MY LOCAL LIQUOR STORE?

No. The Fall Whiskey Club release will NOT be available for sale in our gift shop or at retailers. The only way to purchase a bottle is online beginning at 11AM on Friday, October 16. 

WHEN CAN I PICK UP MY BOTTLE? 

Bottles may be picked up via appointment only. Pickup slots are first come first serve and are available beginning Saturday, October 17.

CAN YOU SHIP TO ME?

At this time, we cannot ship New Riff Whiskey Club releases, they must be picked up at the gift shop. Bottles must be picked up within 60 days of purchase. You will be prompted after your purchase to select a pickup date and time. 

I'M HAVING TROUBLE LOGGIN IN

First ensure you have the correct email for your New Riff Whiskey Club account. Often, we have customers using their work or personal email when their club account is through one or the other. You can also try resetting your password. Please note, if this will be your first New Riff Whiskey Club purchase, you will need to create an account. New Riff Whiskey Club accounts are free, there is no obligation to purchase and can be canceled at any time.

I CAN'T SCHEDULE A PICK UP DATE

Due to the volume of sales our site may need a few moments to catch up to book your pickup date. Don't worry, if you have an order confirmation you are all set and will receive an email or text with a link to schedule within a few hours. You will need an appointment to pick up your bottle.

CAN I BUY MORE WHEN I PICK UP MY ORDER?

Yes! You can purchase additional bottles of our other spirits when you come in to pick up your order. Kentucky state law limits sales to 12 bottles per day. 

CAN I HAVE SOMEONE ELSE PICKUP MY BOTTLE?

Yes! After purchasing, there will be a box where you can enter the name of the person who will pickup your bottle. 

CAN I PICKUP A BOTTLE FOR ANOTHER PERSON?

Yes! If you are planning to have someone else pick up your bottle, please include their name in the notes section of your order. Upon pickup, please ensure they have your name and order number to help expedite the pick up process.

A note on our whiskey club checkout during a release -- what can happen when a whiskey sells out.

We have been overwhelmed by the support and enthusiasm you, our dear New Riff Whiskey Club members, have shown for our limited and rarer products. Thank you for all of your support! 

Each year, we tweak and improve our system, often responding to direct feedback from you! One item we have heard is confusion around having an item in your cart that seems to "disappear" before you can complete checkout. When this happens, there are more customers with bottles in their shopping cart than actual inventory. Thus, when the bottle sells out, many of you feel you have lost the bottle. After much conversation and deliberation with our tech partners, we still feel the current system offers the best opportunity for first come first serve sales and means this phenomenon may still continue.

We hope you can understand if this happens that it is simply the outcome of a higher demand than supply. The good news is, with your support and interest our production has increased year over year and we will continue to have more and more products available.

Thank you for being a New Riff Whiskey Club Member!